Privacy Policy

Last Updated: October 1, 2025 

At Home Options Now (operated by Raleigh Kernechel),  we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, preferred time of contact, and any details you provide through our forms.

Consent Information: Records of your opt-in to receive SMS or email communications.

Non-Personal Information: Browser type, device information, IP address, and site usage statistics.

2. How We Use Your Information

We use the information we collect to:

Provide housing support resources and consultations.

Respond to your inquiries and requests.

Send updates, reminders, or important notices (via SMS or email, with your consent).

Improve our website, services, and customer experience.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these cases:

• With trusted service providers who help us operate our website or communicate with you.

• When required by law or to protect our legal rights.

No mobile information (including phone numbers, opt-in data, and SMS consent) will be shared with third parties for marketing or promotional purposes. Information sharing is only permitted with subcontractors in support services (e.g., customer service). 

4. SMS and Email Communications

By providing your phone number and/or email, you consent to receive messages related to housing support and resources.

• Message frequency may vary, typically a few times per month.

• Standard message and data rates may apply.

• Wireless carriers are not liable for delayed or undelivered messages.

• You may opt out of SMS at any time by replying STOP.

• For assistance, reply HELP or contact us at +1 (843) 790-0274.

• You may opt out of emails by clicking “Unsubscribe” in any email.

5. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee complete protection of your data.

6. Your Rights

You may request to:

Access the personal information we hold about you.

Correct inaccurate or outdated information.

Opt out of communications at any time.

To exercise these rights, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

✉️ Email: contact@homeoptionsnow.com

📞 Phone: +1 (843)790-0274

📍 Mailing Address: 3424 Broadmoore PL, North Charleston SC